Continuing education and certifications are some of the multiple benefits our staff can enjoy. Knowledge and practices are constantly evolving in terms of care, animation, physical and intellectual activity, nutrition and social intervention. These aspects are the subject of constant concerns at Sélection Retraite. These are the topics we keep in mind when we provide our staff with the necessary training to maintain the highest standards of quality and customer satisfaction.
In keeping with our mission to improve the well-being of our clients and employees, Sélection Retraite has developed its own training centre.
The Sélection Retraite Academy coordinates and holds refresher courses for professionals who work with the elderly. This initiative is part of a broader effort to ensure that all our residents receive services that are caring, professional and safe. Always up to date with industry best practices in education, the Academy focuses on hands-on skill acquisition while striving to develop and offer the best possible training. In addition, the Academy has signed a provincial certificate of commitment to invest in skill development because we recognize that the capabilities, experience and knowledge of our employees are key to Sélection Retraite’s success.
Our goal is to offer employees an educational framework so that they can provide standardized care services, better understand needs and appropriately respond to special client considerations.
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Residents can rest assured that all currently operational Sélection Retraite facilities have a certificate of compliance for seniors’ residences. This means that they meet the Quebec Ministry of Health and Social Services’ criteria, which fall into three categories: information, organization and practices. A certificate attests to the fact that the private seniors’ residence is in compliance with all the criteria listed in the application manual, the conditions for obtaining a certificate of compliance and the operating standards for private seniors’ residences. At Sélection Retraite, you will find the highest quality standards.
Depuis le 1er juin 2021, le Commissariat aux plaintes et à la qualité des services des établissements publics est responsable des plaintes des usagers des établissements privés de son territoire et sont ainsi garant du traitement des signalements effectués dans le cadre de la Loi, visant à lutter contre la maltraitance envers les aînés et toute autre personne majeure en situation de vulnérabilité.
Chez Sélection Retraite, nous nous conformons aux exigences gouvernementales et mettons ainsi cette information à disposition dans le lien ICI.