Continuing education and certifications are some of the multiple benefits our staff can enjoy. Knowledge and practices are constantly evolving in terms of care, animation, physical and intellectual activity, nutrition and social intervention. These aspects are the subject of constant concerns at Sélection Retraite. These are the topics we keep in mind when we provide our staff with the necessary training to maintain the highest standards of quality and customer satisfaction.
Residents can rest assured that all currently operational Sélection Retraite facilities have a certificate of compliance for seniors’ residences. This means that they meet the Quebec Ministry of Health and Social Services’ criteria, which fall into three categories: information, organization and practices. A certificate attests to the fact that the private seniors’ residence is in compliance with all the criteria listed in the application manual, the conditions for obtaining a certificate of compliance and the operating standards for private seniors’ residences. At Sélection Retraite, you will find the highest quality standards.
Depuis le 1er juin 2021, le Commissariat aux plaintes et à la qualité des services des établissements publics est responsable des plaintes des usagers des établissements privés de son territoire et sont ainsi garant du traitement des signalements effectués dans le cadre de la Loi, visant à lutter contre la maltraitance envers les aînés et toute autre personne majeure en situation de vulnérabilité.
Chez Sélection Retraite, nous nous conformons aux exigences gouvernementales et mettons ainsi cette information à disposition dans le lien ICI.
