MEASURES PUT IN PLACE

SÉLECTION RETRAITE DIRECTIVES OF THE CANADIAN AND QUÉBEC GOVERNMENTS
Take the temperature of everyone who enters the residence (employees, authorized visitors, residents) X  
Implementation of a psychological support program for residents X  
Conclusion of a partnership agreement with Telus Health to offer our residents and employees a state-of- the-art telemedicine service X  
Employees must change into freshly washed clothing upon their arrival at the residence  
Granting of the $4 bonus for our caretakers X X
Granting of the 8% premium for our nurses X X
Compliance with social distance instructions (2 metres), inside and outside the residence (floor markings inside and outside the residence) X X
Granting of the $4 bonus for our employees in our complexes X X
Mandatory use of a face mask for all employees, in all areas of the residence, including those dedicated to staff X X
Installation of a visiting room in certain residences X  
Implementation a mechanism to ensure delivery of goods to our residents without them being delivered directly to them for complexes located in regional red zones X X
Mandatory use of a face mask or covering for residents when they leave their rental unit X X
Employees should only work with residents with the same infectious status, i.e. they work with either probable, confirmed or COVID-19 cases under investigation or with negative cases or without a risk factor. X X
Wearing of Personal Protective Equipment by each employee working on probable or confirmed cases of COVID-19 and confirmed by a CISSS or CIUSSS professional, as agreed X X
Compliance with specific cardiopulmonary resuscitation (CPR) guidelines in the context of COVID-19. X X

ISOLATION

Obligatory 14-day isolation for employees that have cough and fever symptoms X X
Obligatory 14-day isolation for employees that have travelled X X
Voluntary isolation for residents that travelled + accompaniment service for those who do not want to isolate themselves, as required X X
Preventive isolation and symptom monitoring for a period of 14 days for new residents (regardless of the zone)
Quarantine protocol for residents, when residents or employees are awaiting test results X  
14-day isolation protocol for residents who return to the residence after more than 24 hours in hospital (and who have received a negative COVID-19 test) X  X
Preventive isolation and symptom monitoring for a period of 14 days for residents who return to the residence after a stay of more than 24 hours outside the residence (in red zones only)

DOCUMENTS

Identification of residents who have traveled and follow up on their symptoms, if applicable X  
Identification of employees who have traveled and follow up on their symptoms, if applicable X  
Daily poster listing updates and key information for residents X  
Specific procedures given to new residents who need to move into the residence or out of it X  X
Monitoring of the condition of each resident (keeping a record of the information) X  X

CAREGIVERS

Permission for significant caregivers to provide support to residents (as of May 11, 2020), subject to certain conditions

The following criteria are in place:

X

 X
  • A consent form is completed and signed by the caregiver and kept by residence management;

X

 X
  • In a red zone, mandatory appointment needed and mandatory coordination with the residence (please refer to management of the residence for more information)

X

X
  • Taking the temperature at the entrance to the residence;
X  
  • Checklist with the steps to be taken for caregivers (links for training will be provided);

X

 X
  • A consentment form must be completed and signed before entering the residence;

X

 X
  • Establishment of a register of caregivers, including visitation dates;

X

 X
  • Access granted only from the reception of the residence to the resident's apartment;

X

 X
  • Prohibition of going to the common areas of the residence;

X

 X
  • Access is denied to caregivers with COVID-19 related symptoms, who have travelled in the past 14 days or who have been in contact with:
    • A person with such symptoms in the last 14 days;
    • A person who has been declared for COVID-19 and is awaiting results within the last 14 days;
    • A person who has tested positive for COVID-19 in the past 14 days;
    • A person who has travelled in the past 14 days.

X

 X
  • Mandatory use of a mask, as soon as you enter the residence, and use of personal protective equipment (gloves and jackets) according to the condition of the patient;

X

 X
  • Mandatory use of freshly washed clothing (having had no contact with other people prior to arrival at the residence);

X

 X
  • Compliance with measures of social distance (2 metres);

X

 X
  • Prohibition of remaining in the resident's apartment if aerosol-generating medical procedures are performed.

X

 X
  • Limit of one caregiver at a time per apartment in a red zone

X

X
  • Access to the complex's shops permitted (for residents only). In a red zone, respect of sanitary measures and verification of their

X

X
  • Deliveries permitted at reception and disinfection/quarantine of the packages in a red zone 

X

X

VISITS FROMT NON-FAMILY MEMBERS WHO DO NOT FALL
UNDER THE DEFINITION OF A CAREGIVER 

Visitors are prohibited from visiting common areas X  X
Visits inside and outside forbidden in a red zone (except for family members)  X
Guests, only allowed in the resident's unit (maximum of 10 people from 3 households and respect of the 2m between each guest),in green or yellow zones X  X
Guests, only allowed in the resident’s unit (maximum of 6 people from 2 households and respect of the 2m between each guest), in orange zones X  X
Visits from volunteers prohibited in a red zone  X

LIFE IN THE RESIDENCE

Anti-bacterial gel to be used by all residents, authorized visitors and employees at the entrance of the residence as well as in parking areas (at the entrance to the elevators) X  X
Increased cleaning and disinfection of surfaces that are touched by people X  X
Sensitization of commercial tenants and construction sub-contractors about hygiene measures that need to be implemented in the complexes X  
Numerous posters of reminders regarding sanitation and hygiene (residents, authorized visitors, kitchen staff) X   X
Hand hygiene training for all staff X   X
Setting up hand hygiene stations at the entrance of the residence and the equipment required to respect hygiene and respiratory etiquette in the cafeteria X   X
Respect of physical distancing measures, notably the respect of 2 meters between residents, between residents and employees and between employees X   X

EXITING FROM THE RESIDENCE

At all times, residents who have tested positive, who have symptoms or who are awaiting COVID-19 results are not allowed to exit the residence X  X
Compliance with physical distancing measures, which include respecting a 2-metre distance between residents, between staff and residents, and between staff, where possible X  X
Compliance with the hand-washing procedure by residents at the exit and entrance of the residence, as well as in parking areas (at the entrance to the elevators) X  
Essential outings only (deliveries preferred) in a red zone and limits placed on the frequency of outings in an orange zone X  X
Maximum of 10 people (3 households) for outdoor meetings (green or yellow zone) X  X
Maximum of 6 people (3 households) for outdoor meetings (orange zone)  X  X

*** The writers of this document accept no responsibility for its use, the latter being intended as an informative tool and should not be substituted for any other directive from concerned government bodies which may follow its creation.

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