MEASURES PUT IN PLACE

SÉLECTION RETRAITE DIRECTIVES OF THE CANADIAN AND QUÉBEC GOVERNMENTS
Mandatory confinement of residents (authorization of essential outings, with accompaniment) X X
Take the temperature of everyone who enters the residence (employees, authorised visitors, residents) X  
Implementation of a ‘‘comfort squad’’ that seeks to break the isolation and solitude that some residents may feel during the confinement period X  
Presence at the reception 24/7 - direction of entry and exit traffic through the main door (as opposed to other entrances) X  
Establishment of an information line for our residents about COVID-19 and our preventive measures implemented in the complex X  
Conclusion of a partnership agreement with Telus Health to offer our residents and employees a state-of- the-art telemedicine service X  
Ask employees to avoid travel and gatherings of 250 or more people X X
Telework for employees, where possible X X
Suspension of renovation work, except emergency work X  

ISOLATION

Obligatory 14-day isolation for employees that have cough and fever symptoms X X
Obligatory 14-day isolation for employees that have travelled X X
Obligatory 14-day isolation for employees/residents that travelled in regions identified by the Canadian government X X
Voluntary isolation for residents that travelled (in regions other than those identified by the Canadian Government) who present cough and fever symptoms + accompaniment service for those who do not want to isolate themselves, as required X X
Voluntary isolation for residents that travelled (in regions other than those identified by the Canadian Government) + accompaniment service for those who do not want to isolate themselves, as required X X

INTERDICTION

Interdiction of non-essential visits (except for medical visits and close acquaintances who are helping out) X X
Interdiction of meetings of 250 or more people X X
Interdiction of meetings inside or outside X X
No external delivery to residents’ doors (excluding medication) X  

DOCUMENTS

A form to be completed and signed by authorized visitors (caregivers, essential medical services) who enter the residence (questions about their travel and symptoms) X  
Maintain a register of authorised visitors (close relations who help and medical visits) X  
Identification of residents who have traveled and follow up on their symptoms, if applicable X  
Identification of employees who have traveled and follow up on their symptoms, if applicable X  
Daily poster listing updates and key information for residents X  
Form to be completed by all residents leaving the complex (questions to find out about their trips) X  
Specific procedures given to new residents who need to move into the residence X  
Employee registration : Audit questionnaire completed and signed by employees X  

HYGIENE

Anti-bacterial gel to be used by authorized visitors and employees when they enter the residence X  
Increased cleaning and disinfection of surfaces that are touched by people X  
Sensitization of commercial tenants and construction sub-contractors about hygiene measures that need to be implemented in the complexes X  
Numerous posters of reminders regarding sanitation and hygiene (residents, authorised visitors, kitchen staff) X  

EXITING FROM THE RESIDENCE

For residents leaving the residence, the following protocol is in place:

  • The resident has an attendant;
  • The attendant passed through the protocol of authorized visitors, upon arrival;
  • The resident and the attendant completed and signed the Consentement – Déplacements nécessaires et requis santé form.
X  
When applicable, the Consentement – Déplacements nécessaires form has been completed for residents working in essential service areas. X  
Outings outside the residence are done in a secure area and employees ensure that social distancing is respected. X  

CLOSED OPERATIONS

All activities on the program (including the “open house” day which was scheduled for March 15)

X X
Gym/exercise room X X
Chapel/place of worship (government decree) X X
Salad counter and buffet X X
Dining room X X
Hairdresser X X
Recreation area (cards, puzzles) / billiards / virtual golf X  

*** The writers of this document accept no responsibility for its use, the latter being intended as an informative tool and should not be substituted for any other directive from concerned government bodies which may follow its creation.

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